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How can I enter Bali?

If you are one of these countries, you can get a Visa on Arrival (VOA) at Bali’s International Airport or apply for an E-VOA (Electronic Visa on Arrival) before your arrival. The visa will cost 500,00 IDR or approximately 35 USD and is valid for 30 days (extendable once for another 30 days).

If you’re looking to stay long term in Bali, we would suggest to apply for a Business Visa through an official visa agency. The entire process might take 5-6 days in total and agents usually charge between $300 – $400 per visa application. If you’re an Outpost member who has purchased a cowork pass or booked colive, you can get 10% visa services from LegalLegends Bali.

If you’re fully vaccinated (2 doses Moderna/Pfizer/Astra or 1 dose J&J), then you don’t need any PCR test to show on arrival. However, if you are partially vaccinated, you must show a antigen test 24 hours prior or a PCR test 72 hours prior to entry.

Will I need to quarantine in Indonesia?

No. If you are fully vaccinated against Covid-19, you will not need to quarantine. If you are unvaccinated, you will undergo a quarantine at your own expense.

What steps have you taken to prevent the virus from spreading?

Since the beginning of Covid-19, we have introduced new procedures:

  1. Greeted people with a traditional Balinese greeting, a friendly wave, or a nod.
  2. Washed our hands frequently with soap and for 20 seconds.
  3. Stayed home if we felt even slightly unwell.
  4. Sanitized tables and door handles frequently, especially high touch point areas.
  5. Refillled 70% alcohol sanitizer, hand soap, and restocked paper towels.
  6. Used thermometers when requested for temperature checks.
  7. Partnered with our own doctors for emergency needs.
  8. Launched a Nomad Facebook group that supports Nomad travel & safety.
Are events being held at Outpost?

Yes, we’re back holding events in all of our locations. For a schedule of upcoming events, check our Outpost Facebook Page.

What is your booking policy?

We offer two types of rates when booking with us: a non-refundable rate and a refundable rate.

Our non-refundable rate gives you the best value we can offer. Unfortunately, this reservation cannot be refunded, exchanged, or the dates modified once purchased. You’re more than welcome to always transfer it to another person to enjoy if you’d like.

Our refundable rate allows you to fully refund your booking up to 14 days before your arrival date. We totally understand that circumstances may change quickly. If you’d like a refund, just send us a message:

Refer to your booking confirmation to know which rate you purchased in addition to our terms and conditions. Please note that refunds may take up to 3 weeks to process.

I suspect I may feel unwell. What should I do?

If you begin to feel unwell and develop symptoms, remain where you are and our staff will assist you in contacting a clinic. We’ve partnered with clinics across Bali:

Ubud & Penestanan:
Unicare Ubud: Jalan Raya Pengosekan 88

Hydro Medical I : Jalan Batu Belig 88A
Hydro Medical II : Jalan Subak Sari No.20 Tibubeneng

Unicare Uluwatu : Jalan Raya Uluwatu 88

Does my membership work in all of your spaces?

When you purchase a cowork membership for Bali, you are automatically granted access to each one of our cowork spaces on the island. For Weligama Bay, any cowork membership purchased there will only be valid in Sri Lanka.

I have a team; do you offer group memberships?

We do! Group membership rates vary based on the size of the group and duration of your membership. Email us to learn more!

Can I share my membership with another person?

Each membership can only be used for one guest.

How many devices can I use with my membership?

We allow a maximum of three devices for any individual membership plan.

Do you accept payments via Paypal?

Sorry, we do not accept PayPal at this time.

Do you offer any local discounts?

We do! Chat to our host desk about where we partner, but members can enjoy everything from discounted brunches to yoga classes and dive courses. Our hosts can share the full list with you and you may also check it out on the Event Board posted within each space.

I’m confused about how the memberships work; how do the hours get counted?

If you are on a monthly membership, it is valid for 1 calendar month from the day it started. If you’re using our new 2 week membership, it is valid for 14 consecutive days from when you start. And if you are on an hourly membership, we keep track of your hours per month based on your internet connection while you’re in our spaces.  You are welcome to come into any Outpost location and have a coffee at the cafe or attend one of the events. As long as you’re not online at the time, these moments will not count towards your hours.

I’m concerned the internet won’t be fast enough, what’s the connection like there?

We totally get it. You need a battle-tested, stable wifi setup so your video calls don’t drop. Our Bali workspaces have a 200mb/s shared ISP bandwidth and a dedicated 100mb/s line with different providers to ensure consistency even if one line goes out. In our markets, many providers boast of blazing high speeds. However, their use of poor quality backend equipment creates unstable, spotty coverage and dropped calls when more than a few users are online. To prevent this, we use top of the line routers with industry-standard load balancing to provide additional stability.

What are the specific details of your LAN/WiFi network?

For those who are curious about the techy details: we use a top of the line Mikrotik Router RB 1100AHx2 with a dual core CPU. It can reach up to a million packets per second and supports hardware encryption. We combine that with our Peplink Balance 305 load balancer to manage all our providers and intelligently distribute traffic between all our providers. We use CAT6 cables throughout the space, allowing our LAN to reach 1gb/s Ethernet speeds. All of our equipment is housed in a heat dissipating server rack that’s mounted in our air-conditioned space to protect it from overheating and humidity.

What happens if the power goes out?

While we wish we could control this, sometimes things happen. We have a backup generator to avoid interrupting your flow. If lighting were to strike even the backup power generator, we have a back up to our back-up. When the power goes out in the area, Outpost stands out as one of the few places with the lights still on.

Is there food available at Outpost?

Yes! In Ubud, you can enjoy coffee, breakfast plates and sandwiches at our Outpost Café. In Canggu, we have our café located right downstairs by the pool. And in Weligama, we have a poolside café located in our lounge serving fresh pastries, healthy plates and drinks.

Is Sri Lanka open for travel?

Yes, the country is open. However, you will need the following to travel to Sri Lanka:

  1. Covid-19 insurance coverage, purchased here
  2. ETA Visa Approval via email
  3. Completed Health Declaration Form

Find more information here.

Do I need a visa to enter Sri Lanka?

Yes, a travel visa is required for arrival. You can start the quick process here

Will I need to quarantine in Sri Lanka?

There is no quarantine required if you are fully vaccinated (having completed the recommended number of doses 14 days prior to arriving in Sri Lanka). Even if you’re not fully vaccinated, you can still travel to Sri Lanka and not be quarantined, but you will be restricted to a tourist bio-bubble for certain approved hotels and excursions only. You can read more here

Do you have standing desks?

Yes, we have standing desks! We even have a small box to stand on if you need.

Do you have dedicated desks?

Yes we do. We give you your own reserved area within our coworking space. While your membership is valid in all Bali locations, the dedicated desk is only set up in one. It does not come with a computer. We can offer you podcast equipment at an additional cost. You are also welcome to bring your own equipment from home.

What makes your spaces different?

The vibe. It’s a mix between uber productive, chill and friendly. When you’re in work mode, you can rest easy knowing there are plenty of comfortable ergonomic chairs around. You’ll just have to choose between the open-air breeze or cool chill of the air-conditioner. You’re welcome to rent your own nook/dedicated desk space, create a standing desk, bring in your podcasting equipment or teach that class in a private Skype booth.

We have different spaces for different needs: Need to work together? We have a floor for that. Need some peace and quiet? We have a floor for that, too.

What are your operating hours for coworking?

All our Bali locations are open 24 hours every day, so you can work across time zones with ease.

In Sri Lanka, our Weligama Bay cowork is open from 7am until 11pm, 7 days a week.

Do you have private rooms or booths for taking calls?

We do offer both. Each of our spaces have a number of video call booths and private offices for you to take advantage of. Chat with the host desk to lock in a time.

Can I print and scan documents at Outpost?

Yes, we have printers and scanners. If you’d like to print, B&W printing is provided on all plans excluding the Day Pass and 25 Hours memberships. You can print up to 40 pages per month with the exception of the 70 Hours pass, which includes free printing up to 10 pages a month. Color printing will be an additional charge for any membership.

Can I rent a monitor, laptop or projector?

The availability of equipment varies by location. We have a range of services for you to use, from monitors to laptops and projectors, or full podcast equipment (at an additional cost). Please check with the front desk for availability and rates.

Can I bring clients to Outpost?

Yes, you can reserve a private office for you and your client(s). Members of our coworking space can reserve offices at a discounted rate. Get in touch with us for special rates.

Colleagues or friends will be required to purchase a membership. This membership includes access to our space, and direct access to our wide community of creatives and entrepreneurs.

Are pets allowed in the coliving spaces?

Unfortunately, we do not allow pets in our coliving rooms at this time. Although we’d love to see your furry friend, we try to respect the allergies of our members in the shared coliving.

Are pets allowed in the coworking spaces?

Yes! Your family = our family. We kindly ask that you check with the host desk in each location before bringing your pets inside our coworking spaces as sometimes our members are highly allergic. In general, we welcome your furry friends to be alongside you in our open-air spaces.

Is transport provided between coworking and coliving?

In some of our locations, both coworking and coliving are under the same roof. In others, they are all within walking distance, although we recommend hiring a scooter. We can help you get one.

Can I get mail delivered to Outpost?

Yes you can! If you want something delivered, our host desk or coliving coordinator can give you the mailing details. (The only exception is our Day Pass holders. We’re sorry, we can’t hold your mail unless you plan to return on at least a 25 hour per month membership)

How can I connect with other members?

Connection is one of our core values. Along with all the weekly events that we host in our spaces, we have a very active online community on our Outpost Member Hub and social media channels. You’ll be automatically invited to our Member Hub after purchasing a cowork pass or booking your colive with us.

What’s included in a team retreat?

Accommodation and coworking memberships are included, always! We offer many additional services such as airport pickup, local SIM cards, meals, excursions and guided tours around our destinations. We can build packages according to your needs and wishes.

Do you have private spaces for working and taking meetings?

Absolutely, every Outpost coworking space has meeting rooms, private offices and video call booths, as well as hot desks and dedicated desk options. We also have whiteboards and projectors available on request.

What type of events do you hold?

We hold many events throughout the week at each location, from hands-on workshops, to yoga classes and cocktail mixers. Our events are meant to help you learn something new, grow and connect with the Outpost community. We also hold monthly events such as our famous First Friday Party to adventures like climbing Mount Batur or going island hopping to Nusa Penida.

Are the events open to the public?

The more the merrier in our opinion, so quite a few of our events are open to the public. However, there are many special events we like to keep just for our loyal members, like weekly lunches or group outings.

Can you help plan activities for our team?

Of course! We have extensive knowledge of Bali and we can help you create the perfect trip. How about a day trip to Nusa Penida or white water rafting in Ubud? Perhaps you’d like to catch the sunrise from an active volcano or see the dolphins in Lovina? We can arrange all of this and more for you and your team.

Can I host an event?

We are always on the lookout for people who have something valuable to share to our community. Just reach out to our event manager to see if we can collaborate!

What is the price of a team retreat?

Get in touch for a personalized proposal. Just let us know how long you would like to stay, when you plan to arrive and how many people you want to bring along. Make sure to include if you want meals included and if you want us to suggest some activities for you and your team as well. 

I’d like to partner with Outpost (i.e. cater food, host an event). Who can I reach out to?

Please send us an email here with details about you or your business and what sort of partnership you are hoping to set up.

What is the difference between Canggu and Ubud?

Think yoga and granola vs surf and turf, both good in their own way!

What’s the difference between your three Ubud locations?

Ubud Penestanan is where coworking and coliving sit under the same roof. Outpost Ubud is our original coliving property with a separate coworking – where it all began in 2016. We like to think of it as our headquarters now. The newest spot in town is Outpost Ubud Bungalows with 10 private Balinese-style bungalow rooms, located just a 6 minute walk from our coworking HQ.

What is the best way to get around?

There isn’t public transportation in Bali, so we recommend you rent a scooter to whizz around town. We can put you in touch with someone on arrival. Alternatively, taxis here are affordable and personal drivers can take you around for a day/week/month to suit your needs (We can also introduce you to some of ours).

Are there any nice restaurants nearby?

Absolutely! Whether you are a clean eating vegan, or a high protein diet Cross-Ftter, the range of food nearby all our locations will not disappoint. Just ask our host-desk for your members’ discount card before you start eating your way around the ‘hood.

Do you sell day passes?

Yes. We have day passes available at each location to purchase on-site. Just swing by the host desk and we’ll get you set up!

Do I get access to your cowork with my colive booking?

Yes. If you book direct, you will get an unlimited coworking pass added to your booking at a members-only discounted rate. You are also able to upgrade your stay with a cowork pass when you check-in at our colive.

Will I need a RT-PCR test for Bali?

Nope! As long as you have no Covid-19 symptoms, and have a body temperature below 37.5° C, you will not need to take any RT-PCR test.

Also, if you’re fully vaccinated (2 doses Moderna/Pfizer/Astra or 1 dose J&J), then you don’t need any PCR test to show on arrival. However, if you are partially vaccinated, you must show a antigen test 24 hours prior or a PCR test 72 hours prior to entry.