What’s the difference between an hourly pass and a monthly one?

If you are on a monthly membership, it is valid for 1 calendar month from the day it started. If you’re using our new 2 week membership, it is valid for 14 consecutive days from when you start. And if you are on an hourly membership, we keep track of your hours per month based on your internet connection while you’re in our spaces.  You are welcome to come into any Outpost location and have a coffee at the cafe or attend one of the events. As long as you’re not online at the time, these moments will not count towards your hours.

How can I enter Bali?

If you are one of these countries, you can get a Visa on Arrival (VOA) at Bali’s International Airport or apply for an E-VOA (Electronic Visa on Arrival) before your arrival. The visa will cost 500,00 IDR or approximately 35 USD and is valid for 30 days (extendable once for another 30 days).

If you’re looking to stay long term in Bali, we would suggest to apply for a Business Visa through an official visa agency. The entire process might take 5-6 days in total and agents usually charge between $300 – $400 per visa application. If you’re an Outpost member who has purchased a cowork pass or booked colive, you can get 10% visa services from LegalLegends Bali.

If you’re fully vaccinated (2 doses Moderna/Pfizer/Astra or 1 dose J&J), then you don’t need any PCR test to show on arrival. However, if you are partially vaccinated, you must show a antigen test 24 hours prior or a PCR test 72 hours prior to entry.

Will I need to quarantine in Indonesia?

No. If you are fully vaccinated against Covid-19, you will not need to quarantine. If you are unvaccinated, you will undergo a quarantine at your own expense.

Does my coworking pass work in all Outposts?

When you purchase a cowork membership for Bali, you are automatically granted access to each one of our cowork spaces on the island. For Weligama Bay, any cowork membership purchased there will only be valid in Sri Lanka.

Do you offer group coworking memberships?

We do! Group membership rates vary based on the size of the group and duration of your membership. Email us to learn more!

Can I share my coworking pass with another person?

Each membership can only be used for one guest.

How many devices can I use on a coworking pass?

We allow a maximum of three devices for any individual membership plan.

What is your cancellation/refund policy?

Coworking refunds are available to anyone who has previously been a member or makes a booking of three consecutive months. Your current month’s membership (if active) is not refundable, nor is your first month if your membership has not yet begun. Any subsequent months beyond that are refundable at a rate of 50% of the membership cost.

Do you offer local discounts for being a member?

We do! Chat to our host desk about our partnerships with local businesses. You can enjoy everything from discounted brunches to yoga classes and dive courses.

I’m concerned the internet won’t be fast enough, what’s the connection like there?

We totally get it. You need a battle-tested, stable wifi setup so your video calls don’t drop. Our Bali workspaces have a 200mb/s shared ISP bandwidth and a dedicated 100mb/s line with different providers to ensure consistency even if one line goes out. In our markets, many providers boast of blazing high speeds. However, their use of poor quality backend equipment creates unstable, spotty coverage and dropped calls when more than a few users are online. To prevent this, we use top of the line routers with industry-standard load balancing to provide additional stability.

What are the specific details of the LAN/WiFi network?

In every Outpost we use business-grade tech for our wifi networks, housed in a heat dissipating server rack to give you the best internet experience.

For a more technical explanation, we have the following: a Mikrotik Router CCR 1009 7G 1C 1S+ with a 9 Core 1.2ghz that can reach to a million packet per second and support hardware encryption; a gigabit switch that capable distribute 1Gb/s per port; a business grade access point that supports high density and dual band frequency 2.4 and 5ghz; and CAT6 cables that run through the backbone of our infrastructure.

What happens if the power goes out?

While we wish we could control this, sometimes things happen. We have a backup generator to avoid interrupting your flow. If lighting were to strike even the backup power generator, we have a back up to our back-up. When the power goes out in the area, Outpost stands out as one of the few places with the lights still on.

Is there food available at Outpost?

Yes! In Ubud, you can enjoy coffee, breakfast plates and sandwiches at our Outpost Café. In Canggu, we have our café located right downstairs by the pool. And in Weligama, we have a poolside café located in our lounge serving fresh pastries, healthy plates and drinks.

Is Sri Lanka open for travel?

Yes, the country is open. However, you will need the following to travel to Sri Lanka:

  1. Covid-19 insurance coverage, purchased here
  2. ETA Visa Approval via email
  3. Completed Health Declaration Form

Find more information here.

Do I need a visa to enter Sri Lanka?

Yes, a travel visa is required for arrival. You can start the quick process here

Will I need to quarantine in Sri Lanka?

There is no quarantine required if you are fully vaccinated (having completed the recommended number of doses 14 days prior to arriving in Sri Lanka). Even if you’re not fully vaccinated, you can still travel to Sri Lanka and not be quarantined, but you will be restricted to a tourist bio-bubble for certain approved hotels and excursions only. You can read more here

Do you have standing desks?

Yes, we have standing desks! We even have a small box to stand on if you need.

Do you have dedicated desks?

Yes we do. We give you your own reserved area within our coworking space. While your membership is valid in all Bali locations, the dedicated desk is only set up in one. It does not come with a computer. We can offer you podcast equipment at an additional cost. You are also welcome to bring your own equipment from home.

What makes your spaces different?

The vibe. It’s a mix between uber productive, chill and friendly. When you’re in work mode, you can rest easy knowing there are plenty of comfortable ergonomic chairs around. You’ll just have to choose between the open-air breeze or cool chill of the air-conditioner. You’re welcome to rent your own nook/dedicated desk space, create a standing desk, bring in your podcasting equipment or teach that class in a private Skype booth.

We have different spaces for different needs: Need to work together? We have a floor for that. Need some peace and quiet? We have a floor for that, too.

Are Outpost coworking spaces open 24/7 and on weekends?

All our Bali locations are open 24 hours every day, so you can work across time zones with ease.

In Sri Lanka, our Weligama Bay cowork is open from 7am until 11pm, 7 days a week.

Do you have a private room for meetings or calls?

Absolutely. Our Bali coworking spaces all come equipped with meeting rooms, private offices and video call booths, as well as hot desks and dedicated desk options. We also have whiteboards and projectors available on request. For Weligama we do not have a private meeting room available, but we do have private booths to take meetings or calls.

Can I print and scan documents?

Yes, we have printers and scanners. If you’d like to print, B&W printing is provided on all plans excluding the Day Pass and 25 Hours memberships. You can print up to 40 pages per month with the exception of the 70 Hours pass, which includes free printing up to 10 pages a month. Color printing will be an additional charge for any membership.

Can I rent a monitor, laptop or projector?

The availability of equipment varies by location. We have a range of services for you to use, from monitors to laptops and projectors, or full podcast equipment (at an additional cost). Please check with the front desk for availability and rates.

Can I bring clients to Outpost?

Yes, you can reserve a private office for you and your client(s). Members of our coworking space can reserve offices at a discounted rate. Get in touch with us for special rates.

Colleagues or friends will be required to purchase a membership. This membership includes access to our space, and direct access to our wide community of creatives and entrepreneurs.

Are pets allowed in the coliving spaces?

Unfortunately, we do not allow pets in our coliving rooms at this time. Although we’d love to see your furry friend, we try to respect the allergies of our members in the shared coliving.

Are pets allowed in the coworking spaces?

Yes! Your family = our family. We kindly ask that you check with the host desk in each location before bringing your pets inside our coworking spaces as sometimes our members are highly allergic. In general, we welcome your furry friends to be alongside you in our open-air spaces.

Is transport provided between coworking and coliving?

In some of our locations, both coworking and coliving are under the same roof. In others, they are all within walking distance, although we recommend hiring a scooter. We can help you get one.

Can I get mail delivered to Outpost?

Yes you can! If you want something delivered, our host desk or coliving coordinator can give you the mailing details. (The only exception is our Day Pass holders. We’re sorry, we can’t hold your mail unless you plan to return on at least a 25 hour per month membership)

How can I connect with other members?

Connection is one of our core values. Along with all the weekly events that we host in our spaces, we have a very active online community on our Outpost Member Hub and social media channels. You’ll be automatically invited to our Member Hub after purchasing a cowork pass or booking your colive with us.

What’s included in a team retreat?

Accommodation and coworking memberships are included, always! We offer many additional services such as airport pickup, local SIM cards, meals, excursions and guided tours around our destinations. We can build packages according to your needs and wishes.

Do you have private spaces for working and taking meetings?

Absolutely, every Outpost coworking space has meeting rooms, private offices and video call booths, as well as hot desks and dedicated desk options. We also have whiteboards and projectors available on request.

What type of events does Outpost hold?

We hold many events throughout the week at each location, from hands-on workshops, to yoga classes and cocktail mixers. Our events are meant to help you learn something new, grow and connect with the Outpost community. We also hold monthly events such as our famous First Friday Party to adventures like climbing Mount Batur or going island hopping to Nusa Penida.

How fast is the wifi speed in Outpost coworking spaces?

Our Bali workspaces have a 200mb/s shared ISP bandwidth and a dedicated 200mb/s line with different providers to ensure consistency even if one line goes out. In our Weligama property, we have 300mb/s shared ISP bandwidth with 100mb/s dedicated line and 200mb/s broadband with an on-site generator in case there are any power cuts. All of our coworking spaces use top of the line routers with industry-standard load balancing to provide additional stability for meetings, calls or streaming.

 

Are the events open to the public?

The more the merrier in our opinion, so quite a few of our events are open to the public. However, there are many special events we like to keep just for our loyal members, like weekly lunches or group outings.

Can you help plan activities for our team?

Of course! We have extensive knowledge of Bali and we can help you create the perfect trip. How about a day trip to Nusa Penida or white water rafting in Ubud? Perhaps you’d like to catch the sunrise from an active volcano or see the dolphins in Lovina? We can arrange all of this and more for you and your team.

Can I host an event?

We are always on the lookout for people who have something valuable to share to our community. Just reach out to our event manager to see if we can collaborate!

What is the price of a team retreat?

Get in touch for a personalized proposal. Just let us know how long you would like to stay, when you plan to arrive and how many people you want to bring along. Make sure to include if you want meals included and if you want us to suggest some activities for you and your team as well. 

I’d like to partner with Outpost (i.e. cater food, host an event). Who can I reach out to?

Please send us an email here with details about you or your business and what sort of partnership you are hoping to set up.

What is the difference between Canggu and Ubud?

If you’re looking for surf spots or beach life, Canggu is the place for you. Located on the west coast of the island, Canggu has a vibrant nightlife scene with many popular bars, hip restaurants and beach clubs. We find it’s quickly becoming one of the busiest areas on the island, so if you’re looking for a place to socialize, head to Canggu. 

As you might have guessed, Ubud is more laid back with plenty of lush rice paddies and green forests. Located in the center of the island, Ubud is known as the cultural and wellness hub of Bali. Here you can find plenty of yoga spots, retreats, spas and many raw or vegan dining outlets. Head to Ubud if you’re looking for a more relaxed pace of life with plenty of nature and culture to soak up.

What’s the difference between your three Ubud locations?

Ubud Penestanan is where coworking and coliving sit under the same roof. Outpost Ubud is our original coliving property with a separate coworking – where it all began in 2016. We like to think of it as our headquarters now. The newest spot in town is Outpost Ubud Bungalows with 10 private Balinese-style bungalow rooms, located just a 6 minute walk from our coworking HQ.

What is the best way to get around?

There isn’t public transportation in Bali, so we recommend you rent a scooter to whizz around town. We can put you in touch with someone on arrival. Alternatively, taxis here are affordable and personal drivers can take you around for a day/week/month to suit your needs (We can also introduce you to some of ours).

Are there any nice restaurants nearby?

Absolutely! Whether you are a clean eating vegan, or a high protein diet Cross-Ftter, the range of food nearby all our locations will not disappoint. Just ask our host-desk for your members’ discount card before you start eating your way around the ‘hood.

Do you sell day passes?

Yes. We have day passes available at each location to purchase on-site. Just swing by the host desk and we’ll get you set up!

Do I get access to your cowork with my colive booking?

When you book with us, you’re able to purchase a cowork pass add-on at a discounted members-only rate. This pass gives you unlimited access to our cowork spaces, but does not include any private booth hours or meeting room discounts. If you’d like, you can purchase additional private booth hours or meeting room access upon check-in at the host desk.

Will I need a RT-PCR test for Bali?

Nope! As long as you have no Covid-19 symptoms, and have a body temperature below 37.5° C, you will not need to take any RT-PCR test.

Also, if you’re fully vaccinated (2 doses Moderna/Pfizer/Astra or 1 dose J&J), then you don’t need any PCR test to show on arrival. However, if you are partially vaccinated, you must show a antigen test 24 hours prior or a PCR test 72 hours prior to entry.